Terms of Service

Your AI-powered property rental platform built for the Kenyan market. Please read these terms carefully before using our services.

Last updated: July 2025
Important Notice

By accessing or using RentAI Kenya, you agree to be bound by these Terms of Service and our Privacy Policy. These terms are specifically designed for property rental services in Kenya and comply with local regulations.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of RentAI Kenya's platform, including our AI-powered property matching, virtual tours, and rental management services. By creating an account or using our services, you acknowledge that you:

  • Are at least 18 years old and legally capable of entering contracts in Kenya
  • Have read and understood these Terms and our Privacy Policy
  • Agree to comply with all applicable Kenyan laws and regulations
2. AI-Powered Services

RentAI Kenya utilizes artificial intelligence to enhance your property rental experience. Our AI services include:

Smart Property Matching

AI algorithms match tenants with suitable properties based on preferences, budget, and location in Kenya.

Dynamic Pricing

Market-based rental price suggestions considering Kenyan property market trends and local factors.

Disclaimer: AI recommendations are based on data analysis and should not be considered as professional real estate advice. Always verify property details and conduct due diligence before making rental decisions.

3. User Responsibilities

For Property Owners/Landlords:

  • Provide accurate property information and photos
  • Maintain valid property ownership or management authorization
  • Comply with Kenyan rental laws and regulations

For Tenants:

  • Provide truthful information about income and rental history
  • Respect property viewing schedules and guidelines
  • Honor rental agreements and payment terms
4. Payment Terms & Fees

Service Fees (in Kenyan Shillings)

Property Listing Fee:

KES 500/month per property

Transaction Fee:

2.5% of monthly rent

Payments are processed through secure channels including M-Pesa, bank transfers, and major credit cards. All fees are subject to applicable Kenyan taxes including VAT where applicable.

Secure payment processing with 256-bit SSL encryption
5. Kenyan Legal Compliance

RentAI Kenya operates in compliance with Kenyan laws and regulations, including but not limited to:

The Landlord and Tenant Act
Data Protection Act, 2019
Consumer Protection Act
Competition Act
Anti-Money Laundering regulations
Central Bank of Kenya guidelines
6. Limitation of Liability

Important Limitation Notice:

RentAI Kenya acts as a platform facilitating connections between property owners and tenants. We are not responsible for the actual rental agreements, property conditions, or disputes between parties.

Our liability is limited to the maximum extent permitted by Kenyan law. We recommend all users to:

  • Conduct thorough property inspections before signing agreements
  • Verify all property ownership and legal documentation
  • Seek legal advice for complex rental agreements
7. Contact Information

Get in Touch

Email Support

support@rentai.co.ke

Phone Support

+254 700 123 456

Office Address

Nairobi, Kenya

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